Frequently Asked Questions

Answers & Questions

From basic inquiries to intricate details, we've collated the most common queries from our user base.

All electronics purchased from our store come with a standard 12-month manufacturer's warranty. Extended warranties are also available for select products at an additional cost. Please refer to the product details page or speak with our customer service for specific warranty information on individual items.

Yes, we do offer installment plans for eligible products above a certain price threshold. We have partnered with several financial institutions to provide flexible financing options. Please visit our financing page or consult with our in-store representatives to learn more about terms and conditions.

Absolutely! We have a 30-day return policy for items in their original, unopened packaging. If you've opened the product but found it defective or not to your satisfaction, you can bring it back within 14 days for an exchange. Some exclusions may apply, so we recommend checking our detailed return and exchange policy or consulting with our customer service team.

Yes, we have a dedicated technical support team available both online and in-store. They can assist you with setup, troubleshooting, and any technical questions you might have about your purchase. Additionally, we offer extended technical support packages for select products to provide you with long-term assistance.

Frequently Asked Questions

Answers & Questions

From basic inquiries to intricate details, we've collated the most common queries from our user base.

All electronics purchased from our store come with a standard 12-month manufacturer's warranty. Extended warranties are also available for select products at an additional cost. Please refer to the product details page or speak with our customer service for specific warranty information on individual items.

Yes, we do offer installment plans for eligible products above a certain price threshold. We have partnered with several financial institutions to provide flexible financing options. Please visit our financing page or consult with our in-store representatives to learn more about terms and conditions.

Absolutely! We have a 30-day return policy for items in their original, unopened packaging. If you've opened the product but found it defective or not to your satisfaction, you can bring it back within 14 days for an exchange. Some exclusions may apply, so we recommend checking our detailed return and exchange policy or consulting with our customer service team.

Yes, we have a dedicated technical support team available both online and in-store. They can assist you with setup, troubleshooting, and any technical questions you might have about your purchase. Additionally, we offer extended technical support packages for select products to provide you with long-term assistance.